DHL Global Mail will end the service from November 15th, 2021. We have removed DHL Global Mail as an option at check-out. Orders not shipped by November 15th will be shipped through Thailand Post.
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Be aware that DHL Global Mail is NOT the same as DHL Express! Shipping times should be expected to be the same as Standard Airmail through Thailand Post.
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If your order was sent through DHL Global Mail, it will be delivered by your local postal service. DHL only bring it to your country. Trackinginfo might be available at the websites of both DHL and your country`s postal service. It might take a while between updates on DHL shipments.
DHL`s trackingsite: https://ecommerceportal.dhl.com/track/?locale=en (it`s recommended that you use the postal service in YOUR country to track the shipment).
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Be aware that shipping times might be longer than normal due to the Covid-19 situation!
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Contact us if you have any questions!
