All orders are shipped registered (with trackingnumber) from Bangkok, Thailand. We use standard airmail to most countries, and economy airmail to a few countries that still have a reasonable shippingtime with that option.
Orders will normally ship within 2 working days, and you will receive the trackingnumber on or near the shippingdate. It might take a bit longer in busy periods, and around holidays etc.
If payment is made through Paypal, then the trackingnumber will be added to your payment there, and Paypal will inform you through the email you have registered with them.
You can track the shipment through the postal service in YOUR country, but maybe NOT until it`s arrived in your country AND registered online there. Some shipments might not be registered online in your country until after delivery.
Items listed as “Backorder” will normally be available within 1-4 days after an order has been made, but in some cases it take longer. We will inform you if it should take a long time and you can then get another item, or a refund, if you don`t want to wait.
Shipping times (APPROX):
Germany, Ireland, Belgium 10-20 days
Scandinavia 2-3 weeks
United Kingdom, France, Spain, Italy, Greece, Netherlands 2-4 weeks
Austria, Russia 3-5 weeks
All other European countries 3-5 weeks
Australia, New Zealand, Asian countries 2-3 weeks
Canada 2-5 weeks
USA 2-4 weeks
South-American countries 3-8 weeks
South Africa, Israel 3-6 weeks
It might take longer, or faster in some cases, than mentioned above, but most orders are delivered within those times. During holiday periods, Christmas etc, shipping time might be longer.
Payments can be made through Paypal, and to our bank accounts in Norway and Denmark.
Contact us if you have any questions!