All orders are shipped registered (with trackingnumber) from Bangkok, Thailand. We use standard airmail to most countries, and economy airmail to a few countries that still have a reasonable shippingtime with that option.
Shipping cost depends on weight and location.
Orders will normally ship within 2 working days, and we will send you the trackingnumber on or near the shippingdate. It might take a bit longer in busy periods, and around holidays etc.
You can track the shipment through the postal service in YOUR country, but maybe NOT until it`s arrived in your country AND registered online there. Some shipments might not be registered online in your country until after delivery.
Items listed as “Backorder” will normally be available within 1-4 days after an order has been made, but we have more than 12,000 different items, so in some cases it take more time. If it take a while, you can then get another item, or a refund, if you don`t want to wait.
You will always get several emails from us after you have made an order: First you will get an order confirmation with all the info you need. When your order has been sent you will get an email with the trackingnumber, and you will get a final email telling you that the order has been sent, which will also include all the info you need. If you pay through Paypal, then you will also get an email from them.
IMPORTANT INFO REGARDING THE WORLDWIDE COVID-19 SITUATION:
LATEST UPDATE APRIL 1st: Airmail shipping to all countries except China are now unavailable due to no available flights, closed airports and various restrictions around the world. All orders will ship as soon as planes are back in the air. Deliveries to some countries will most likely take more time to resume than others. Please follow this page for updates.
Shipping time for orders sent in March MIGHT take longer at this time.
Sorry for any inconvenience!
Shipping times (APPROX):
Germany, Ireland, Belgium 10-20 days
Scandinavia 2-3 weeks
United Kingdom, France, Spain, Italy, Greece, Netherlands 2-4 weeks
Austria, Russia 3-5 weeks
All other European countries 3-5 weeks
Australia, New Zealand, Asian countries 2-3 weeks
Canada 2-5 weeks
USA 2-5 weeks
South-American countries 3-8 weeks
South Africa, Israel 3-6 weeks
It might take longer, or faster in some cases, than mentioned above, but most orders are delivered within those times. During holiday periods, Christmas etc, shipping time might be longer.
Payments can be made through Paypal, and to our bank accounts in Norway and Denmark.
Contact us if you have any questions!