All orders are shipped registered (with trackingnumber) from Bangkok, Thailand. We use economy airmail to some countries, and standard airmail to others.
Orders will normally ship within 48 hours, and you will receive the trackingnumber within another 48 hours. It might take a bit longer in busy periods, and around holidays etc.
If payment is made through Paypal, then the trackingnumber will be added to your payment there, and Paypal will inform you through the email you have registered with them.
You can track the shipment through the postal service in your country, but NOT until it`s arrived in your country AND registered there. Some shipments might not be registered online in your country until after delivery.
Items listed as “Backorder” will normally be available within 2-4 days after an order has been made, but in some cases it take longer.
Shipping times (approx):
Germany, France 10-20 days
Scandinavia, Ireland, Belgium, Austria 10-20 days
United Kingdom, Spain, Greece, Netherlands 2-4 weeks
Italy, Russia 3-5 weeks
All other European countries 3-5 weeks
Australia, New Zealand, Asian countries 2-3 weeks
Israel, Chile 2-4 weeks
USA, Canada 2-4 weeks
South-American countries 3-8 weeks
South Africa, Israel 3-6 weeks
It might take longer, or faster in some cases, than mentioned above, but most orders are delivered within those times. During holiday periods, Christmas etc, shipping time might be longer.
Payments can be made through Paypal, and to our bank accounts in Norway and Denmark.
Contact us if you have any questions!